ATRAES Policies

Atraes online shop provides its service to you on the following terms and conditions.

By placing an order you agree to be bound by these terms and conditions.

All prices quoted on the site include Australian Goods and Service Tax.

You have familiarised yourself with our delivery information and returns policy.

The site or any portion of the site may not be reproduced, duplicated, copied or otherwise exploited for any commercial purpose that is not expressly permitted.

Delivery and Postage Fees

International Orders

All international orders will be charged for all postage fees required for us to deliver the items to the destination address. If you require an estimate of the cost prior to processing your order, please tick the available box on the order form, else this charge will automatically be added to your credit card.

Australian Orders

When you order more than $275 worth of goods through the ATRAES website, you qualify for FREE DELIVERY. This offer covers most of the items within the shop, however some heavy, bulky or over length items will be excluded.

When invoice value is below $275, you will be charged for all postage fees required for us to deliver the items as quickly as possible to the destination address. If you require an estimate of the cost prior to processing your order, please tick the available box on the order form, else this charge will automatically be added to your credit card.

Order Cancellation

If your order was damaged during delivery, ATRAES will send you a replacement. You will be required to return the damaged product to us to assess prior to replacement.

If you believe the product received is different from what you ordered, we will gladly replace it or issue a full refund on return of the goods.

If you have changed your mind and simply don’t want what you have ordered, it will be at our discretion whether a credit will be raised, of course freight will be your concern.

Security

Although this is the “Age of the Internet”, many people are still worried about trading over the internet. We can assure you that we have done everything possible to protect your details while purchasing products from us.

Privacy Policy

Once you have purchased an item from the online store, your details will be recorded on our database. This database is for our delivery department, and your convenience upon returning to our shop. We will not sell, trade or rent information from this database, and if in future we use this information for any promotions, you will be given the option of being excluded.

Copyright

Copyright © 2005 – 2013 ATRAES. All rights reserved.

Materials available in the website are protected by copyright law. Except for these specified uses, no part of the materials available in any section of the website may be copied, photocopied, reproduced, translated or reduced to any medium or form, in whole or in part, without prior written consent of ATRAES. Any other reproduction in any form without the permission of ATRAES is prohibited. Distribution for commercial purposes is prohibited. All material displayed on the site which does not belong to Atraes remains the property of their respective owners and are also covered by copyright.